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Q How to install the machine?
A If you need our help to install, we will install it for free within one week from the date our staff comes to your factory for installation. After one week, you will pay our staff 200 yuan per day salary, and you will pay the related expenses of our staff such as air tickets, hotel fees, meals and so on. If you install it yourself, you can contact our staff via video or phone, and we will arrange professional staff to help you solve it.
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Q Do you have a warranty? How long is the warranty period?
A There is a warranty, the warranty period is from the date of delivery of my company, including 12 months. During the warranty period, except for human factors, spare parts are repaired free of charge, beyond the warranty period, spare parts costs and shipping will be paid by you.
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Q How long is the delivery time?
A Usually it takes 15-35 working days.
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Q Can your machines be customized?
A Yes, our machines can be customized, including the outer packaging, color, LOGO and so on.
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Q Are you a factory or a trading company?
A We are a factory.
